Privacy Policy
1. Introduction
McDan Shipping Company Limited is committed to protecting your privacy and securing your customer information. This policy explains our responsible data processing practices in compliance with the Ghana Data Protection Act, 2012 (Act 843), EU GDPR, UK GDPR, and CCPA/CPRA principles.
2. Data Controller
McDan Shipping Company Limited acts as the Data Controller and is the organisation responsible for processing your personal data.
3. Information We Collect
We collect Personal Information including your name, email, phone number, company information, and address. We also collect Shipping Information such as cargo details, shipment information, and documentation. Additionally, we collect Technical Data including your IP address, browser information, device information, and cookies.
4. Why We Collect Data
We collect your data to provide shipping services, process enquiries, generate quotations, track shipments, improve our website, facilitate customer communication, and conduct security monitoring.
5. Legal Basis For Processing
Our legal basis for processing your data includes customer consent, contract fulfillment, legal obligations, and our legitimate interests in providing our services.
6. Data Sharing
We may share your data with shipping partners, carriers, customs authorities, ports, and service providers. We ensure that only necessary information is shared to fulfill our service obligations.
7. International Data Transfers
Due to our cross-border shipping operations and international partners, your data may be transferred internationally. We implement strict protection safeguards to ensure your data remains secure during these transfers.
8. Data Security
We employ robust data security measures including encryption, access control, secure servers, constant monitoring, and strict staff confidentiality agreements to protect your information.
9. Data Retention
We store your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Information is securely deleted when it is no longer needed.
10. Customer Rights
You have the right to access your data, the right to correction, the right to deletion, the right to withdraw your consent at any time, and the right to complain to the Data Protection Commission Ghana or relevant authorities.
11. Data Protection Officer Contact
If you have any questions or concerns about your privacy or our data practices, please contact our Data Protection Officer at privacy@mcdanshipping.com.
12. Updates
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We encourage you to review this page regularly for any updates.